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Should Vendors Close All Security Holes?

The reader wrote to say that his company often sits on security bugs until they are publicly announced or until at least one customer complaint is made. Before you start disagreeing with this policy, hear out the rest of his argument. 'Our company spends significantly to root out security issues,' says the reader. 'We train all our programmers in secure coding, and we follow the basic tenets of secure programming design and management. When bugs are reported, we fix them. Any significant security bug that is likely to be high risk or widely used is also immediately fixed. But if we internally find a low- or medium-risk security bug, we often sit on the bug until it is reported publicly. We still research the bug and come up with tentative solutions, but we don't patch the problem.